Page 6 - TOP TRENDS IN BANKING 2022

Top Trends in Banking 2022 eBook

TOP TRENDS IN Top Trends

WEALTH MANAGEMENT 2022 EVOLVING 1 As sustainable investing evolves, building capabilities to measure ESG impact is the
next step
CUSTOMER 2 Human-centered design will be a critical element of firms’ digital transformation
strategies
NEEDS
Recent lessons about anticipating and preparing for the future will be invaluable in 2022 as 3 Building a digital asset investment strategy is becoming important
COVID-19’s wide-reaching effects continue to influence the wealth management (WM) industry.
4 WM firms will be ready to capitalize on Great Wealth Transfer opportunities
WM firms must prepare to leverage opportunities around the Great Wealth Transfer to capture
younger client segments. Consolidation among business units and other firms also offers strategic NEW GROWTH 5 Hybrid advice capabilities will unlock new revenue streams
advantages. As the financial wealth of ultra-HNWIs grows, family offices are gaining prominence. OPPORTUNITIES The embedded wealth management revolution opens greater ecosystem
Digital asset investment strategies are becoming critical as interest in digital assets expands. 6 collaboration opportunities
Therefore, human-centered design will be essential to building a superior digital client experience
while ensuring cybersecurity. Additionally, a hybrid advisory approach appears inevitable for INTELLIGENT 7 Cybersecurity becomes a top priority for wealth firms
successful engagement with emerging segments, including the mass affluent and millenials. ENTERPRISE
8 Behavioral analytics enable firms in effective client interactions
As demand for sustainable investing escalates, WM firms need solutions to measure ESG
impact. Behavioral analytics can help firms ace client experience, retain investors and drive CHANGING 9 WM firms explore consolidation among business units and other firms for
strategic advantage
growth. In the future, the move to embedded wealth management will require ecosystem INDUSTRY
collaboration to boost capabilities, expand reach, and cut costs. DYNAMICS 10 Family offices making a resurgence − worldwide
Source: Capgemini Financial Services Analysis, 2021.

DOWNLOAD EXPLORE VIEW Priority Matrix

Capgemini Top Trends The trends on The full infographic
in Wealth Management slideshare
Significant 7 2 1 8
2022 brochure

ADOPTION PRIORITY (2022) High 3 5 9

Medium 6 4 10

Medium High Significant
For more information or a private presentation on Top Trends in BUSINESS IMPACT (2022)
Wealth Management 2022, contact us at financialservices@capgemini.com
Source: Capgemini Financial Services Analysis, 2021.

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